General Terms & Conditions

Terms and conditions

General terms and conditions for engaging of our services, for all images, whether they be digital or printed formats, whether purchased online for retail customers from the GP1 Studios web site or another of our websites.

Our Contact details:

snail mail:
GP1 Studios
136 Vaughan Road
Harrow
Middlesex
HA1 4ED

Telephone – Mon-Fri 9am-5pm:
+44 (0) 203 195 7730.

e.mail:
Please Click Here.

GP1 Studios is a trading name of Galactic Publishers Limited, a company registered in England and Wales, No: 07127719.

All of the descriptions of the goods and services within this site are accurate to the best of our knowledge. We correct all errors as soon as we are aware of them.

The images taken or provided in both digital and printed formats on the GP1 Studios web site or on any other web sites run by GP1 Studios remain the property of Galactic Publishers Limited (the copyright owner) post purchase.

No rights are conferred in the purchase of either a digital image or a print. You must not copy or modify these images in any manner.

As a Client you hereby allow the Photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, social media, sample albums etc… unless the Photographer is notified in writing of any restrictions by you, as the Client.

Delivery on orders

All digital images that have been ordered will become downloadable once payment has been accepted and cleared.

For the delivery of printed orders, we use Royal Mail Special delivery and ‘International Signed For’ services

Returns on orders

The Colour settings and the type of your computer monitor that you use to view your image, have an influence on the perception of how your image should look. You should be aware that images viewed in the majority of web browsers are not colour accurate and that prints may look slightly different. There is also a variation between different paper types. If precise colours are important for you, you should contact us for more information before placing your order. As we cannot guarantee the accuracy of your monitor, we will not accept colour reproduction as a valid reason for return.

Due to the bespoke status of all images, items that are delivered as described and in good condition may not be returned but damaged items will be exchanged free of charge. We reserve the right to charge for re-posting returned orders, which have been especially produced to meet your personal requirements.

We reserve the right to contact you via telephone or email should we have any questions about your image prior to printing.

Damaged goods

It is the responsibility of the customer to check for any damage that may have occurred during transit. You have 24 hours from the time of delivery to report any damage to us. It is essential that you contact us within the 24 hours, so that we can claim relevant compensation from the courier company on your behalf and reprint any damaged prints for you.

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Please, as always, contact us with any questions or queries.

Please also remember that we produce fine art for sale. Please click here in order to view quality fine art that is for sale.